Keep this page on your mobile device or phone so you can make quick and correct decisions when you have an accident.
Common sense procedures for passengers, road safety & such are first of course. We are a collision shop so our expertise is in handling the vehicle damages and showing you a few areas where we see people make mistakes you can avoid.
- Exchange information with the other parties if not a single car collision. Make sure you verify I.D. and write down license plate, make, model. We have seen people give false names, phone numbers and later when the injured party tried to get a hold of someone, no correct name, address, and didn’t write down vehicle information.
- Get witnesses if you can, it will help possibly. If you wait for the police to arrive they may be gone. Notify the police if necessary in your opinion. We have seen accidents where people are comfortable with the parties at fault, or damage is minor enough that they take care of it themselves without calling police. Private property (shopping malls, businesses, driveways) accidents are usually just that, private. We have seen where the police will not get involved in some cases on private property. Hit and run of course is different.
- Insurance companies would like you to never admit fault. People sometimes are so sad, or distraught at the accident that they say they are responsible for the accident, only to find out later that it really wasn’t their fault or they were only partially at fault.
- If vehicle needs towed, here are a few things to think about. The vehicle is yours so you decide where it gets towed. If you make no decision then the towing company will tow it to their storage facility. If you want it towed to your house or property you may have that done. Some people have it towed directly to our shop from the accident. Your choice. Insurance companies are obligated to pay for the first tow for sure. Most will pay for the 2nd tow if it needs to come to our shop. All tow shops in the area are familiar with our shop and if after hours will leave the vehicle at our place and we take care of all the charges incurred for the towing. We will pass the billing on to the insurance company so you have no out of pocket expense.
These are ideas to help you make a good decision. I have seen things done this way so they are real world cases. Always exceptions of course, but hopefully this gives you some insight of what other people have chosen.